cindy vanous - resume
 
Experience
Freelance Writer/Editor
(1/96 - present)
Various
(addresses provided on request)
  Contributed gaming and technology articles to a variety of magazines and online publications, including Gamecenter, SmartPages, c|net Gadgets, Computer Games: Strategy Plus, PC Games, Online Gaming Review, PC Gamer, GameSpot, and InterAction. Provided a monthly technology column for Seattle Magazine and a bi-weekly games column for Next Generation Online. Also authored several stories and tavern songs which appeared in Sierra On-Line's RPG Betrayal in Antara, as well as the game manual and hint scripts.
 
Writer (contract)
(10/00 - 9/01)
Sierra On-Line
Bellevue, WA (425) 649-9800
  Generated cutscene scripts, dialogue, and in-game descriptive text for several prototype RPG/adventure titles.
 
West Coast Editor
(11/99 - 10/00)
Computer Games Magazine/Online
Richmond, VT (802) 434-3060
  Scheduled, assigned, and edited coverage for strategy and classic game titles, for both the online and print versions of Computer Games magazine. Wrote weekly newsletters to highlight recent developments in the strategy and classic genres. Covered west coast press events and trade shows, with live daily reports. Wrote previews, reviews, and hints for games in my assigned genres. Moderated reader forums and encouraged discussion of new and upcoming games.
 
Acting Associate Editor
(4/99 - 11/99)
Computer Games Magazine/Online
Richmond, VT (802) 434-3060
  Scheduled, assigned, and edited coverage for adventure, role-playing, and classic game titles, for both the online and print versions of Computer Games magazine. Wrote weekly newsletters to highlight recent developments in the adventure/rpg and classic genres. Covered trade shows, with live daily reports. Wrote previews, reviews, and hints for games in my assigned genres. Moderated reader forums and encouraged discussion of new and upcoming games.
 
Game Writer/Editor
(10/97 - 8/98)
Sierra On-Line
Bellevue, WA   (425) 649-9800
  Created backstory, world culture, characters and plot outline for an unreleased Sierra role-playing game (project cancelled). Scripted game dialogue and cutscenes. Worked with gameplay designer to tailor storyline around puzzle and combat missions. Edited content provided by other writers to ensure continuity and quality.
 
Web Designer
(6/97 - 10/97)
Sierra On-Line
Bellevue, WA   (425) 649-9800
  Designed and authored webpages for Sierra's SNW division. Designed and authored website for SIGS (the Sierra Internet Gaming System division).
 
Assistant Webmaster
(6/96 - 6/97)
Sierra On-Line
Bellevue, WA   (425) 649-9800
  Created and edited corporate webpages. Assisted in maintenance of www.sierra.com website and servers. Assembled and oversaw a team of volunteer moderators for Sierra's online forums. Authored Sierra's monthly newsletter, InterAction Online, and contributed regularly to the magazine version of InterAction.
 
Tech Support Engineer,
Level 2 (4/96 - 6/96)
Sierra On-Line
Bellevue, WA   (425) 649-9800
  Supervised all technicians in the Education/Arcade and Home Productivity queues. Evaluated technician performance and skills. Researched technical issues. Assisted QA in testing new titles. Authored E-News!, the periodic Sierra e-mail newsletter.
 
Tech Support Engineer,
Level 1 (6/94 - 4/96)
Sierra On-Line
Bellevue, WA   (425) 649-9800
  Provided technical support to Sierra customers via phone, fax, mail, and on-line postings. Redesigned, rewrote, and regularly updated technical support knowledge base, using MS MultiMedia Viewer. Scripted and recorded automated technical support phone service. Helped script technical support section of website. Edited content of Sierra's website. Assisted QA in the testing of several products.
 
Customer Support Rep
(as needed, 93 - 94)
Various
(addresses provided on request)
  Completed a 6-month contract for Microsoft's Technical Support Department, including several weeks on the "Help Line" (a resource for customer support representatives who could not handle irate users without assistance).
 
Publications Coordinator/ 
Editor (7/91 - 5/93)
Motorola, Inc.
Bothell, WA   (425) 487-1234
  Edited, formatted, and released technical documents for Motorola's Mobile Data division. Performed additional documentation services for other internal departments. Designed and implemented publications release and tracking system. Created retention/archival plan.
 
Records Management
Clerk (8/88 - 7/91)
Intermec (Litton)
Everett, WA   (206) 348-2600
  Created corporate forms and brochures. Released and audited technical manuals. Acted as vendor interface for manual printing. Acted as Technical Publications liaison. Some copy shop and bindery work.
 
Education
Eckerd College - St. Petersburg, FL (1988)
B.A. Psychology, minor English

Dekalb College - Dunwoody, GA (1985)
A.A. Liberal Arts, concentration Journalism